Residential Whirlpool Hot Water Heater Problem Repair And Reviews

Question: Whirlpool hot water heater pilot went out?

(Posted by: on 2010-04-06 09:59:28)

It's about 3 years old. The pilot just went out on its own. It relights and then I can turn the knob to "ON " and turn the thermostat to "HOT. " The burner comes on, but when it goes off the pilot goes out again.

Posted by: paulofhouston on 2010-04-06, 10:10:59

Is the pilot flame blue(no orange or yellow in it)?If not then the pilot hole needs to be cleaned till it is.If that doesn't fix it then get the thermocouple replaced.

Posted by: michael on 2010-04-06, 10:17:36

Your water heater is still under warranty from whirlpool, and since it is only three years old it should have a sealed burner compartment and must be serviced by a licensed plumber. The problem most likely is going to be with the cover itself, if it is not properly sealed, the burner system will not work properly. Whirlpool has a telephone number printed directly on the water heater. Good luck.

Posted by: John L on 2010-04-06, 11:54:03

There is a recall on this call them the model # they will ship you parts